Job Purpose
This role is responsible for ensuring the location is in compliance with the Coastal Gulf & International Quality Management Systems and regulatory compliance.
Duties and Responsibilities:
- Reports to the Quality Assurance Manager or the Location Laboratory Manager as deemed necessary.
- Helps Quality Assurance Manager in the development, coordination, and supervision of the Quality Management programs and Safety Programs.
- Helps in training, coaching, mentoring, empowering, and developing team members. This includes coordinating team involvement activities to drive “continuous quality improvement” processes.
- Run Test Method Assessment to ensure test efficiency or if modifications are needed.
- Test Method Witnessing.
- Acts as a co-contributor by giving input in employee evaluations as it pertains to employee safety and quality performance.
- Maintains the Document Control Management system including but not limited to the following:
- Non-Conformance Reports.
- Quality Guidelines.
- Statistical Quality Control Data.
- Management of Change.
- New Equipment and existing equipment lists.
- Data Review.
- Stand Operating Procedures Development.
- Investigate and report non-conforming samples.
- Supervises the assurance of consistent quality testing and reporting through the development and enforcement of excellent lab practices, and procedures.
- Helps in communicating product safety and quality standards to laboratory personnel.
- Monitors the laboratory environment to identify areas where quality or safety procedures can be implemented or improved.
- Communicates to management lab processes and compliance with standards deviations.
- Supervises that all Lab instruments are up to date and calibrated.
- Troubleshoots daily lab quality issues.
- Assists in the development of new test methods.
- Reviews, reports, and evaluates all Round Robin Data.
- Follows up customer complaints and works together with management to correct the issues and maintain customer satisfaction.
- Gives support in coordinating all quality safety-related activities including protocols and testing.
- Any other safety, quality, and lab duties as assigned by Management.
- Read and understand all job and safety requirements in English.
- Adhere to all company policies and procedures.
- All other duties assigned by management.
- Other Duties.
- Management reserves the right to change job duties with or without notice.
Additional Requirements:
- Strong working knowledge of DOT, OSHA requirements for Quality health and safety.
- Ability to read, analyze, and interpret instructional and technical materials in relating to procedures, and safety; and applicable government regulations.
- Write applicable reports and correspondence clearly.
- Effectively present information and respond to questions from management and clients.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Interpret a variety of instructions furnished in written, oral, diagram, or schedule formats.
- Familiarity with basic computer skills including MS Word and MS Excel.
- Local travel and occasional out-of-town assignments are required.
- Must be able to work in refineries, terminals, onboard marine vessels, and in a laboratory environment.
Qualifications:
- Must have 3 or more years of QHSE management experience.
- Bachelor’s Degree or equivalent work experience.
- Practical understanding of company quality systems.
- Analytic thinking and troubleshooting skills with a Lean Six Sigma background a plus.
- Strong leadership skills, and flexible interpersonal skills, with the ability to interact effectively with all levels of the organization and in a variety of cultures – both internal and external.
- Excellent presentation and communication skills, both in creation and execution.
- Excellent internal and external customer service skills.
- Candidate must possess a valid driver’s license with a clean driving record.
- Have a great work history with a track record of being a responsible individual.
Working Conditions:
This position is performed primarily in an office environment. Position could be performed in both inside and outside weather conditions including extreme heat and cold.
Travel
10% of Travel is required.
AAP/EEO:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.